Due to the ever-changing import landscape, additional duties, taxes, or carrier fees may be charged by your country and won’t appear at checkout. These costs are collected by your local customs/carrier.
First charge: ≈ 1 hour. Future top-ups: a few minutes every couple of months.
When you place the XPANDR case on a MagSafe / Qi pad the LED tells you exactly what is happening:
Stick it, snap it, track it. That's all there is to it!
XPANDR is covered by a one-year limited warranty against defects in materials or workmanship. If your case stops charging or any other manufacturing fault appears within 12 months of purchase, email support@zoss.media with a proof-of-purchase photo and a brief description of the issue. We'll repair or replace the product at our discretion. Damage caused by accidents, misuse, or unauthorized modifications isn't covered.
For troubleshooting tips, replacement mounting rings, or out-of-warranty service, start a chat through the site. We typically reply within one business day.